Frequently Asked Questions
1. How do I register for school tours?
You can register for a school tour by using the online tour request form. Tours must be scheduled four weeks in advance.
2. How many students may I bring on a school tour?
School tour groups must contain at least 15 students. Please check the tour description for the maximum number of students your chosen tour can accommodate.
3. How many chaperones should I have per student on a school tour?
Tour groups must be accompanied by one adult chaperone for every 10 students.
4. How will I know when my tour has been scheduled?
Once your tour has been scheduled, you will receive a confirmation letter via mail within 10 business days, or 14 for Spanish-language tour requests.
5. What should I do if I have not yet received my confirmation letter?
Tour scheduler Jennifer Cross is available to answer questions about tours on Monday, Tuesday, and Wednesday (September through May). Please contact us at (202) 842-6249 or email@example.com.
6. What should I do if I need to cancel my scheduled tour?
To cancel your tour, please call the tour scheduler at (202) 842-6249 as soon as possible.
7. What will students experience on a school tour?
School tours include in-depth exploration and discussion at four to five tour stops in the galleries. Trained volunteer docents encourage careful observation, foster an open exchange of ideas, and cultivate connections between art and life. Tours use a variety of teaching strategies, which may include sketching, creative writing, and group activities.
8. Where should I meet the docent for my school tour?
All school tours meet in the West Building Rotunda and should enter using the Mall entrance on Madison Drive.
9. What lunch options are available for school tour groups?
Bag lunches may be stored in the checkrooms but may not be eaten in the Gallery cafeteria. School groups can make arrangements in advance to purchase lunches from the cafeteria by emailing firstname.lastname@example.org. View group meal plan menus and ordering information.
10. Where can the buses park?
Buses may let students off at the Mall entrance on Madison Drive. Parking for buses is usually allowed only on Independence Avenue near the Washington Monument.
11. Where can I park if I drive to the Gallery?
There are two-hour metered parking spaces on 3rd and 4th Streets as well as three-hour parking on Madison Drive and Jefferson Drive.
12. Are there wheelchairs available?
Wheelchairs are available on a first-come, first-served basis at all entrances. Please contact Jennifer Cross at (202) 842-6249 regarding additional resources for students and chaperones with special needs.
Schedule a Tour
Tours must be scheduled at least four weeks in advance. Groups must contain at least 15 students.
Requests for Winter/Spring tours (January 4-June 3, 2016) will begin on December 1, 2015-May 6, 2016.
Once your tour has been scheduled, you will receive a confirmation letter via mail in 10 business days (14 days for Spanish-language tours).
Tour groups must be accompanied by one adult chaperone for every 10 students. Chaperones must remain with the group at all times. It is the responsibility of chaperones to maintain orderly student behavior at the Gallery. Chaperone information cards outlining Gallery visitor policies may be printed in advance.