Visitor Experience Volunteers 

Make a visitor's lasting impression. Join the next class of visitor experience volunteers. 

As a visitor experience volunteer you’ll welcome people of all ages to the National Gallery and help them discover our collection, exhibitions, programs, and campus.  

You’ll also keep the information desks stocked with maps and brochures, answer visitor questions, respond to requests and comments, and much more.  

We welcome people from all backgrounds and life experiences to join our program. Multilingual speakers are encouraged to apply. No art or service industry experience is required.

Information sessions 

Interested in applying? We encourage you to attend an information session about the visitor experience volunteer program. You’ll meet staff and current volunteers and learn more about the program. Each session takes place in the National Gallery’s West Building Lecture Hall. One session will be virtual.  

Register to attend an information session by clicking on one of the dates below.

In-Person Information Session

Wednesday, October 29 at 11:00 a.m.  

In-Person Information Session

Saturday, November 1 at 11:00 a.m.

Virtual Information Session

Thursday, November 6th at 6:00 pm

Deadline and application 

The deadline to apply is Friday, December 19, 2025.

Apply online.

Selection process 

Applicants selected to interview will be notified in January 2026. Interviews will take place in January and February 2026.

Commitment

Volunteers agree to a two-year commitment of time and service, which includes orientation and onboarding.  

Weekday volunteers are at the National Gallery one morning or afternoon for a four-hour shift per week. The minimum requirement is 46 shifts per year. Weekend volunteers work four-hour shifts on alternate Saturdays or Sundays, with a minimum requirement of 23 shifts per year.  

Volunteers attend three annual meetings and dedicate personal time to learning about the National Gallery’s collections through continuing education programs.

Training

Orientation is conducted over the course of several Saturdays so volunteers can explore the National Gallery’s collection, programs, and policies. Training includes lectures, discussions, tours, and independent assignments.

During training, volunteers work with a National Gallery mentor for hands-on experience. They also follow guided tours and attend public programs.

Contact us

For further questions, contact a staff member at [email protected].