As we strive to not only meet this goal but also surpass the requirements detailed in the Americans with Disabilities Act (ADA), we realize that all areas of our website are not yet fully accessible. Our ongoing efforts to make improvements include rolling out new and updated features.

The current state of accessibility on NGA.gov

We follow the Web Content Accessibility Guidelines (WCAG) to ensure that any new or updated web designs are technically and functionally usable. Defined on three levels— A, AA, and AAA— WCAG specifications allow designers and developers to improve accessibility for people with disabilities. Although nga.gov is partially conformant with WCAG 2.2 Level AA, our ambition is to fully comply at the highest level.

Non-accessible content

We are also working to improve accessibility on older, legacy portions of our website. We are aware of the following issues:

• It is not always possible to skip repeated content in the page header in some areas
• Images do not have alt-text descriptions and thus cannot be read on a screen reader
• Archived PDF files are not fully accessible to screen-reader software
• Screen readers cannot skip main content in some areas, like nga.gov/gemini

What we are doing to improve accessibility online

The National Gallery is implementing a design process for digital products that enables all users access to this content and considers the breadth of people visiting our digital channels. New and updated features and designs will adhere to the latest WCAG standards. We will design and test with real users to gather a variety of perspectives.

What to do if you cannot access parts of this website

We welcome your suggestions and questions about the accessibility of nga.gov.

We try to respond to comments within five business days.

Making a Section 508 Inquiry, Reporting an Issue, or Making a Complaint

If you believe that the Electronic and Information Technology (EIT) used by the National Gallery is inconsistent with Section 508 of the Rehabilitation Act (Section 508), you may make an inquiry, ask for help, or make a complaint by emailing [email protected].

To make sure we respond in a manner most helpful to you, please share the nature of your accessibility problem, the best format in which to receive the material, the web address (URL) of the material with which you are having difficulty, and your contact information.

This statement was updated on 28 April 2026.